Cassandra Louise Coulston

Thesis title:

Global Virtual Teams: Resilient resources for psychological wellbeing and performance

Abstract:

This thesis aims to explore the psychological, social and environmental variables, that influence wellbeing and performance outcomes at an individual and team level. The purpose of this research is to identify key factors that impact negative and positive outcomes. The key factors considered amenable to change will then be tested in an intervention study examining wellbeing and performance outcomes at an individual and team level.

This study comprises of three data collection phases, following a systematic review.

Systematic review question: What are the psychological, social and environmental variables that influence the wellbeing and performance outcomes of virtual and hybrid teams.

Articles published between June 2011 and June 2021, which have measured the psychological, social and environmental variables that influence wellbeing and performance outcomes at an individual and team level will be reviewed. A full quality assessment and, where possible, meta-analysis will also be investigated.

1. Exploratory qualitative focus groups
A qualitative, interpretative thematic analysis will be undertaken with a semi-structured focus group design. Data will be collected from a range of remote and hybrid teams to inform the subsequent quantitative conceptual framework.

2. Quantitative online survey
An online questionnaire will be distributed to a sample, with preliminary items identified and scales created for each theme identified under the umbrella of the Job Demands-Resources model.

3. Intervention
Informed by prior findings of phase 1 and phase 2, the instrument development and subsequent intervention will be evaluated longitudinally over a period of 6-months.

First supervisor:

Sukhi Shergill

Cohort:

2-Life Course, Psychology & Health
2021-22

Social Media:

Linkedin.com/in/cass-coulston-beacon